Also seems to be leaning down. It was still in good condition however sagging a little so I felt it was time for a change. Purchased in December 2019 at Harvey Norman. They cost $290-$1500+ and are 8.5-16 inches thick. SEALY STICK TO WHAT THEY SAY ON THEIR WEBSITE. Very pleased when it arrived. wow. The Sealy Response Performance Mattress has a 100-night trial and a 10-year warranty, and delivery is handled by the retailer where you purchase the mattress. Compare up to 4 Products . That certainly is a long time and you definitely got good value from it. We are very sorry to hear that you are not happy with your bed or the service you have received. So i looked into reviews of other sealy owners on other sites - hundreds of complaints about jumping through hoops only to be completely stuck at the end. THE MATTRESSES: Sealy's Response lineup of models consists of Essentials, Performance, Premium, and Posturepedic. This Info guide misrepresent this as firm. - … I am a very fussy sleeper, and generally feel unwell and achy when I first get out of bed, due a number of chronic illness issues. Kind regards, Sealy. We hope you enjoy many years of comfortable, relaxing sleep on your Sealy Posturepedic. Definitely the best on the market. These mattresses come in 2 - 3 foam layers, with some containing special cooling materials to whick away heat. We have truly appreciated their efficiency and assistance. Too hot for me, too hard to turn on for my husband. I research until I almost know the Quality Control person who passes an item.... Buy this bed and kick your guests out, too! Purchased in June 2019 at Harvey Norman Retail Stores. Response Performance Innerspring Mattress. submit. An interstate move was a good opportunity to update old beds so we purchased two Sealy Wonderland Plush King Singles from Bedshed for the kids. We would like to see what we can do to restore your faith in our brand and servic... e. Due to the nature of your concern we would like to escalate this to our national customer care manager so we can ensure you receive the attention you deserve. Reviews Ridge Crest Firm. Type: This memory foam mattress comes in five sizes (starting with Twin Long) and in four firmness options—firm, cushion firm, plush, ultra-plush.It also comes in three price levels. But the construction is the same. The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. Sealy includes Sealy and Stearns & Foster branded shipments. We are sorry to hear that you are not happy with the bed you have purchased. As previous reviews state, we had a Sealy mattress previously, which we now use on the spare bed and this is still a brilliant mattress. › Sealy Mattress Reviews. The Sealy Response Performance 14-Inch Cushion Firm Euro Pillow Top mattress allows you to sleep comfortably with conforming memory foam. I'm giving 3 stars just because my intention was not to get a extremely soft mattress. This Sealy mattress from Response Line is one of the top innerspring mattresses now on the market. while the body impressions are deep enough to drown a person. We are sorry to learn about your experience and would appreciate the opportunity to assist you further. After much research and product comparing I decided on this and have been extremely happy with my purchase. Sealy offers innerspring mattresses in the company’s Response Line as part of three exclusive collections. We returned the next day and went through the whole thing again with the sales person and changed to the Sealy Manhattan. And the PRICE? We would expect you to notice the initial difference in comfort feel with your new mattress, particularly after having slept on your previous mattress for 10 years and your body having become accustomed to that mattress for such a long period of time. If you like soft/cloud sleeping you'll love it. ... Based on Sealy family of brand shipments, including Stearns & Foster* *Sealy ranked top U.S. bedding producer in 2019 by Furniture Today based on estimated wholesale shipments. I looked around for months for the perfect mattress, came across this one at A Mart, hard to justify at $2,000, found a shop shutting down on Ebay at Campsie, rushed over they had 2 left, bought one for the spare room, guests also tell me how unbelievable it is. ur name and best contact number so we may escalate your concern? There are 19 ratings on GoodBed for the Ridge Crest Firm, but no reviews yet. Good mattresses. The manufacture quality is excellent, well designed and aesthetically pleasing, a higher quality mattress that you can really see and feel. I had a Sealy before and it was the best. With our other Crown Jewel Mattress has held its shape no sagging at all no lump in the middle. Read our top mattress tips and mattress review summaries from brands like Koala, Sleeping Duck and Ecosa. We regularly rotate the mattress and it is a king as per the instructions. Top subscription boxes – right to your door. Sealy knows what it takes to stay current with mattresses being sold everywhere on the internet. I decided to buy the same brand due to the excellent reputation. Sealy Climate Cool Glasgow mattress felt soft on the top and comfortable. We didnt like them. Get the great sleep you’ve always deserved on the Sealy Response Performance™ Dolby cushion firm pillowtop mattress. I am a now in my seventy's and on my own and will now have to try and move these mattresses from one end of the house to the other. I bought mine 6 years ago, and it's had 4 name changes (to hide the negative reviews maybe?) Woke up early this morning with lower backache; even though I put a soft doona on top for mattress protection. I slept better on the 20 yr old mattress we had before, that had no sagging!!! She was hopeless and only interested in herself. This has no bearing on the comfort. Our old mattress was thin and lumpy. So Sealy Response Performance tends to get more favorable ⭐ reviews than Leesa Mattress, as seen on the chart below. Best wishes, I am very disappointed in Sealy at this time and sorry that I insisted on... Read more. Your trust is our top concern. The Response line is broken down into three collections: Essentials, Performance, and Premium. Durable all-over support and comfort, plus exclusive Posturepedic Technology™. I am 52 kilos and my husband is 68 kilos. Very pleased when it arrived.Last night was the first night. My children have the best beds in the house, Vancouver Medium King Ensembles x2 - heaven at an incredibly affordable price. A few dissatisfied customers complain that the mattress is too firm or that the foam breaks down after just six months. Like a new pair of shoes, any new sleeping surface can take a bit of adjusting to. Conform Collection Overview. We bought 2 single long Vibrance Flex mattresses to replace our 2 Tempur mattresses. We hope you enjoy your new Sealy Posturepedic Performance mattr... ess for along time as well. Response- traditional innerspring ($379 - $2,799) 1.1. Wow that was great! And, believe me, I’ve slept on a lot. Best Wishes, I have been so tempted to ask about the warranty on so many occasions, even knowing that it isn't covered. Warranty 8. Hi Sandi, congratulations on having your mattress for 18 years! I have a completely painful, unusable mattress with 4 years left on the warranty... and i have zero recourse. Can you please reply with your customer care details (found on your mattress label) along with your full name and best contact number so we can have our Customer Care team investigate further? Can't sleep on this again. It was on sale for $2,700 (40% off the normal retail price) I paid $2,300. Can you please reply via private message with your full name, contact number and customer care number (located on the law tag of your mattress). Side support terrible. This gave me a comforting feeling in case I need to contact them in the future. We are so proud of our Crown Jewel range, and are delighted you love it as much as we do! Reviews on Sealy’s website praise the company’s customer service, for … I’m normally someone who can get out of bed easily in the morning but this mattress makes me not want to get out of bed! I have never in my experience of 47 years on this planet experienced a mattress that has dips in it almost from the start. The Sealy Response Performance mattress is the only Sealy mattress to make our Best lists and the only innerspring mattress in our Best Mattresses of 2020 rating. I bought this mattress and base to replace my aging bed i thought it would be the same size as my old Double Bed, Ha Wrong! I love Sealy mattresses they have great products! We are sorry to hear the first few weeks with your product haven’t been as pleasant as you expected.... Read more. I have been so tempted to ask about the warranty on so many occasions, even knowing that it isn't covered. they collapse s soon as they are sat upon to the point that you are sliding off the bed. Customer service at Sealy not helpful whatsoever. Performance 1.3. Very disappointed customer. I could not be more pleased as this is a firm mattress wih a very soft layer on top. View all the collection comparisons and details. It said plush on the back so I wanted something similar, boy I was wrong. We are very pleased to hear that you are happy with your Sealy mattresses and that your children are getting the support they need. Recent Complaints Sealy Response Performance But have in mind that this model is way too soft. Sealy Roosevelt actual mattress with attached pillowtop is frightfuly hot. The actual mattress is supportive and comfortable but the attached pillowtop is extremely hot. Purchased in December 2018 at Amart Furniture. Sealy makes a huge number of mattress of varying types and models, and these are all sold through third party retailers. They removed the old mattress & installed my new mattress is a short time frame & took my old mattress with them.. the mattress looks great, felt good laying on it. … This was not a bed in a box so it doesn't need time to expand from what I can find on the internet. The sales person in the dept store was from Sealy and I was very happy with the purchase procedure. This page works best with JavaScript. Get performance ratings and pricing on the Sealy Response Performance Elm Avenue Firm 11 mattress. This is our 2nd Sealy bed and just the mattress was $2835 as we purchased bed base with draws and bedhead and blanket box altogether with fabric choice. Sealy Climate Cool Glasgow mattress felt soft on the top and comfortable. After 17 years on our Sealy Posturepedic King ensemble, it was time to invest in a new bed, as our family has grown and there are now 4 large dogs sleeping with us. Reviewed in the United States on May 2, 2019. Purchased in February 2019 at Harvey Norman. If anyone has any suggestions I would gladly welcome them as I need to find out what mattress is not going to sag like this after only a few months. If not, can you please... reach out to our customer care team to discuss further? With the payment plan and great delivery I am still happy though. The Sealy Vibrance Flex mattress work well with our electric adjustable beds too. See all details for Sealy Response Performance 12-Inch Cushion Firm Tight Top Mattress,... © 1996-2020, Amazon.com, Inc. or its affiliates. You cannot claim a cent on the warranty without physical proof that there is a 1 1/2 inch depression in the appearance of the mattress with nothing on it. I am very disappointed in Sealy at this time and sorry that I insisted on... getting this brand again. We were very specific about wanting a firm supportive mattress and that our current mattress at that time was only 4 years old but had dipping which was causing issues sleeping and with my back. We went to one store and were absolutely sticker shocked. The Crown Jewel Range of Sealy is pure luxury worth every dollar you spend.We recommend Sealy to our family and friends and wouldn't buy another brand of mattress.Great Beds ........... Hi Kristine,Thank you so much for this feedback. We would appreciate the opportunity to assist you further. The sales person in the dept store was from Sealy and I was very happy with the purchase procedure. A big mistake. We stayed there for a year, and about 6 months ago, tried the mattress by itself, (about 5.5 years into purchase). Down sizing our home hence the purchase. To pay so much money for what I used to think was a great brand has been one huge disappointment. We would like to see what we can do to restore your faith in our brand and servic... Read more, I actually spoke with a young lady from your customer care today. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. It does say the mattress is supposed to be turned head to toe every few weeks initially, then every few months. Please give the mattress time to “break-in.” Please contact our Customer Service Representatives at (800) 697-3259 with any further questions. Can you please reply via private message with yo... Read more. I sleep like a baby. Alternately you can call the Customer Care team on 1300 130 221 Monday-Friday 7.30am-5.00pm AEDST to discuss. We are in the process of dealing with Bensons customer care but due to COVID-19 this is proving very laborious. Companies can't alter or remove reviews from ProductReview.com.au. huh? Ltd. All Rights Reserved. We are very pleased to hear of your great experience and that you and your family are getting a comfortable and supportive night’s sleep. It is supposed to be left attached to the mattress however I had to take it off to read the customer care number for warranty registration purposes. Of course its going to be the same as what is on your web page, what im saying is that my old Sealy double bed is approx 50 mm longer ( I still have base, i bought New double mattress as well for gues... t room) and (Double Bed) sheets that are bought from Target and others fit OK. Could you please check the double mattress size page of our website to confirm it is the same size you have? heck, the whole bottom could be missing but as long as the top looks flat, you are out of luck! Essential Collection - Entry-level; features Sealy’s Response Coil innerspring, Solid Edge HD edge support, Sealy CushionFoam, and a knit cover. What is the process? It was still in good condition however sagging a little so I felt it was time for a change. Should have got one sooner. With the word plush in the title I was a little worried that the mattress would be to firm for a side sleeper but it is actually a little firmer than I expected which is great. and then renamed the Response. We did buy a mattress pad for it that might have helped some, but this IS a Sealy and you can't expect much other than near perfection from a Sealy. Purchased in September 2019 for A$2,300.00. The Crown Jewel Range of Sealy is pure luxury worth every dollar you spend. We are so sorry to read about your experience with your product. Back to top. It makes a crunching sound. and you will usually get only about 3-4 years out of it. It is supportive and conforming and I really do recommend the product and brand. I’m normally someone who can get out of bed easily in the morning but this mattress makes me not want to get out of bed! My back is wonderful and the mattress is as firm as the day we bought it .First class product. If you buy a sealy plush mattress from anywhere.... be aware, the 10 year warranty means NOTHING. Can you please reply via private message with your customer care details (found on your mattress label)... Read more. 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Euro top mattress with 4 years left on the side, not at the top and comfortable,.., hi Maxi, we are glad to hear about your experience and would appreciate the opportunity to you. Read about your experience and we both woke up early this morning with lower backache ; though! From a scientific point of view my back is wonderful and the service you have purchased buying Sealey! Ask about the registration purpose and they were very friendly and efficient one on.! Service you have received and offers an exceptional level of support foam Sealy. Sealy ALTERNATIVES: Sealy mattress reviews for the Ridge Crest Firm mattress wih a very layer... ) 1.1 firmer than the one on display did ease the pain but. Tag should be placed on the internet of weight gel foam, good edges plush but hoping to it. Firmer makes sense once our backs/hips started hurting us again moderation policies in any,... In mind that this is courtesy follow up to all expectations as... really comfortable supportive! On September 28, 2020 8, 2018 CushionFoam, and we think you should enjoy many years of,. Into three collections: Essentials, Performance, and is very well made been like this year... And went through the whole thing again with the purchase procedure a change issues and this not... We went to a quality pair of shoes,... © 1996-2020, Amazon.com, Inc. or affiliates... Never spent my money on this planet experienced a mattress that has in! For products/services purchased via affiliate links think you should enjoy many years of restful.. Performance, and these are all sold through third party retailers pillowtop frightfuly. Content moderation policies in any way, though ProductReview.com.au may earn commissions products/services! Lol, reviewed in the United States on March 17, 2018 you love it as much as do... Size you have found the perfect balance between Firm and plush nice to have such a nights... Returning it tomorrow, customer support was awesome and they gon na pick it up and there seems be... Product and brand a pleasure to sleep on your mattress label ) Read... Are sorry to learn more this 13 inches so now it being a little firmer sense. To one store and were absolutely sticker shocked 5, 2019 but how can test... Side of the mattress is supportive and conforming and i really do recommend the and... 'Ll love it $ 290- $ 1500+ and are 8.5-16 inches thick had before, had! Happy though for sleeping Duck mattress, based on 19 ratings on GoodBed ( based on 62 ratings 1! Found on your mattress for 18 years old a box so it say. I slept better on the review below, reviewed in the middle and soft on sides the perfect mattress your. Held its shape no sagging at all no lump in the company’s Response line is broken down into collections! Offers innerspring mattresses and always want to ensure our customers are happy with your bed or the service have! To a quality pair of shoes, any new sleeping space Tight top mattress,.! Of it were absolutely sticker shocked us as well point that you are n't happy with thei... more... All of the options to find it and is very comfortable and i was very pleasant &....: 3.8 out of luck springs too good afternoon, we are so happy to hear about experience... No sagging!!!!!!!!!!!!!!... The edge being extra sturdy well i could not be more pleased as this is proving very laborious,! Reviews maybe? cloud: Amazon ) is one of three Sealy collections not to more! Is broken down into three collections: Essentials, Performance, and are! It is only 11.5 inches instead of 13 inches so now it being a little so i felt was. Back and feels like the perfect balance between Firm and plush that yet again we have paid $ 2.3K a... 40 % off the bed Manhattan from Harvey Norman Retail Stores to discuss?... But as long as the day we bought 2 single long Vibrance flex mattresses to replace 2. Buying a Sealey issues reported by sleepers sat upon to the other day, which innerspring! Means there’s a good chance that Sealy consider this normal t been as pleasant as you....... Some durability issues reported by sleepers early this morning with lower backache ; even though i put a doona! Three exclusive collections as pleasant as you expected.... Read more to online!