Sue Bakir General Manager of The Hotel School. This certificate can be verified online at: https://uk.trustpilot.com/review/newskillsacademy.co.uk, Module 01: An Overview of Hotel Reception, Module 02 : Hotel Reception Standard Procedures, Module 03 : Customer Service in Hotel Reception, Module 04 : Communication Skills Required for Hotel Reception, Module 05 : Telephone Handling in a Hotel, Module 06 : How to Handle Difficult Hotel Guests, Module 07 : Administrative Skills as a Hotel Receptionist, Module 09 : Brand Standards in the Hospitality World, Module 10 : Being a Team Player: Working with Other Hotel Departments, Module 11 : Safety and Security in the Hotel, Module 12 : Sales and Marketing as a Hotel Receptionist, Module 13 : Dressing the Part: Creating the Professional Look in Hospitality, Module 14 : Keeping Stress Under Control on the Job, Module 16: The Future for Hotel Receptionists, Your information is important to us. Know any legal issues relating to your position as well as the future for the hotel receptionist. Each module takes between 30 and 90 minutes on average to study. The hospitality industry is one of the world’s strongest, wealthiest and most resilient. English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions. We use the latest ssl encryption for all transactions. Hotel Receptionist and Opera PMS Training – Online To have a successful career as a hotel receptionist, you must be approachable, friendly and helpful. Once you have completed all of the modules there is a 30 (multiple choice) question test. This training course allows you to enhance your receptionist skills in hospitality (hotel) industry and prove to employers and recruiters that you’re able to provide reception, switchboard, telephonist and clerical duties of the hospitality (hotel) industry to the highest standards. Vocational & College Courses. You’ll have access to the course 24 hours a day, 7 days a week for 12 months. The Hotel Reception & Reservation is one of our most popular training courses and is perfect for those individuals who want to start a new career path as a hotel receptionist, as well as established professionals who want to test their existing abilities and learn the latest techniques. Online Course Price: was £799.00 now £299.00 Learn the basics of handling the telephone in a professional manner. The test, like the course, is online and can be taken a time and location of your choosing. There is no external examination required. With this in mind, in order to be successful at providing the very best service to your customers, you are going to need to have a good level of communication, of customer service and of organisation too. Learn how to deal with local and international currencies. Hurry! Our Hotel Reception Advanced course has been designed so it is fully compatible with the latest technology, meaning you can study your online course across many popular devices. Study for a Diploma course in Front Office Management. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. callback: cb If this is the case for you then you might want to consider taking a look at our hotel receptionist course. Do you have a passion for customer service? Simply log in and out of the web based course as often as you require. The Hotel Receptionist Training is divided into six easy to follow modules, each of which will introduce you to the world of the hotel reception. Redirect me to my region. Online courses. (function() { English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions. Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. For more information about Advanced Hotel reception & Applications at Crumlin College of Further Education (CDETB), please review the … Determine the importance of being a team player and working with other departments within the hotel. Can You Remove Asbestos Without Specialist Help? Thousands of people visit this blog daily to get free & […] The final module of the training will focus on the check-out process and how you can ensure that guests leave the hotel with a positive impression of the hotel. It can be vital that you just use experienced demeanor and attitude when communicating with shoppers. The course will take you around ten hours to complete. Hospitality School is world’s one of the leading free hotel management training blogs that publishes hundreds of free training tutorials in last 6 years. Learn how your comment data is processed. Learn the different safety and security topics that relate to the hotel environment along with what you need to know to ensure safety in the reception area at all times. Your Guide to Reopening a Bar or Restaurant After Lockdown. Courses for PA and executive assistant roles. We are here to help if you have any problems. Free Hospitality Courses. Online hotel courses can help you get a job as a hotel manager. })(); Copyright © 2020 - All Rights Reserved - The Training Terminal LTD. What is the Importance of Revenue Management in the Hotel Industry? Hotel Receptionist & Opera PMS: You would like to start a career in a prestigious hotel but do not know... Professional Training. For information: 418 654-0537. event : evt, Reception and Housekeeping Services within the Hotel Industry. Get an understanding of the basic daily administrative tasks. Training consists of developing various hotel management skills, with courses emphasizing real-life situations, case studies, concrete simulations, and on-site work experiences. QQI Level 4) The ICSE Hotel Reception Skills Program provides candidates who aspire to a career in hotel reception with highly sought-after knowledge, skills and competencies that put them clearly ahead of their competitors. The course will take you around ten hours to … There are no entry requirements to take the course. To successfully complete this course, a student must: Have access to the internet and the necessary technical skills to navigate the online learning resources window.mc4wp = window.mc4wp || { On completion of the course you will be awarded a certificate. Receptionist part-time evening course at IBAT College Dublin, Ireland. In the fifth module of the training, you will learn in detail the check-in process and how to make guests feel welcome and well looked after. Overall, this course is an excellent foundation on which to build your knowledge and skills, as well as giving you the know-how that you need to succeed as a professional hotel receptionist. This programme aims to upskill employees who are currently employed in a hospitality reception role. Tag Archives: reception in hotel Receptionist Courses 101 – Telephone Manners. Free Hotel Management Courses. Courses . Prospective students searching for Online Receptionist Courses and Classes Information found the articles, information, and resources on this page helpful. } The Hotel School delivers Southern Cross University courses and is the only hotel school in Australia formed through a unique partnership between a public university and a global hotel investment group. Our tutors are highly experienced both in terms of professional experience and in terms of teaching the subject. English For Tourism: Hotel Reception And Front Desk Resources available Learn more about English language skills for hotel reception and front desk work from handling inquiries, making reservations, check-in, check-out, and resolving customer complaints. Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment. We use Paypal for all payments on the site. Hotel management courses cover all there is to know about the administrative side of the industry! Hotel Reception course Accredited By Qualified Professionals There are no academic entry requirements for this Hotel Reception course, and it is open to students of all academic backgrounds. Choose a new career as Hotel receptionnist . Hotel Receptionist & Opera PMS Hotel Software Virtual Classroom Course. Get lifetime access to the modules, so you can refer back as and when needed. The learning is online so it can be spread out over multiple sessions or done in one session. The fourth module of the course will guide you through the booking process in detail, teaching you the entire process from welcoming guests and checking them into responding to special requests, taking payments and managing the check-out process. The questions will be on a range of topics found within the modules. Whilst it is hugely beneficial for receptionists, it is also a good course for those who are concierges as well as customer service assistants too. Simply create an account to purchase your courses and start your training. Hotel Receptionist & Opera PMS. From Compliance, Posters, Artwork to a wide selection of Resources. You would like to start a career in a prestigious hotel but do not know where to start? Course Outline. Hotel Receptionist. You will be taught theory as well as practical aspects of your profession in the hotel receptionist training and you will also be taught how to work efficiently with commonly used software. In the second module of the course, students will gain an insight into the hotel reception workstation, exploring the importance of maintaining an orderly workstation. Introduction to Hotel Reception Diploma. The course is broken down in to individual modules. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Hotel Reception course will set you up with a solid foundation to become a confident Hotel receptionist and develop more advanced skills. You can begin the course immediately after your payment has been received. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. Frontline Reception Training I This course is designed to upskill receptionists and frontline personnel to be highly professional. On-Site Distance Learning Online Courses Video Courses; Events Providers. Look at the roles connected to the front office and housekeeping departments in a hotel. window.mc4wp.listeners.push( Just as there will always be explosive demand for high quality hotel services, there will likewise be equally strong demand for qualified and competent hotel managers. { This course is compatible with all modern devices and browsers. Learn how to provide your customers with exceptional service with our hotel receptionist training courses. If you are interested in more Administration Courses or Secretary and PA Training, please go to these links. It is delivered online and there are short sections that you need to pass through before taking an assessment at the end of the course. It is a 'Classroom Based' course . Anyone who has an interest in gaining a greater understanding of this subject is encouraged to take the course. Learn how to manage a hotel with the Hotel Management Technique program and work in an international environment! Learn about empathy, communication and how to make a good first impression. Our Reception Courses are held in a classroom format at our training centre in London. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. Learn how to sell the hotel services to your guests and the benefits of upselling, along with how to use certain sales techniques. A successful hotel receptionist practice to ensure you get there efficient with partner. Added convenience we suggest that the course in Front Office and housekeeping departments a!, non-verbal and written communication skills within this busy and fast paced environment to propel career... Test again after further study Assessment ; Learning Outcomes and 90 minutes on average to study time! Course any time and location of your small business or enterprise which you work for Archives Reception. Pms, Corporate receptionist & Opera PMS, Corporate receptionist & BluePoint and... 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