I called and spoke to customer service. SupplyHouse.com offers HVAC, PEX, radiant heat, hydronic heating and plumbing supplies. Plumbing Fixtures in Melville, NY. BBB Business Profiles may not be reproduced for sales or promotional purposes. After the original customer service agent had exhausted his resources, he enlisted the help of David in product support. No offer of apology or compensation have been offered. Bought a vent cover for 11 dollars and the return cost was 47 dollars. "Orders with Garage Door Supply House must be cancelled within 24 hours of the initial order date and time in order to be eligible for a full refund. I spend 10nts of thousands dollars purchasing from them an all lock's OK until one day I call to complain that I order wrong product because misleading description. Read honest and unbiased product reviews from our users. BBB remains operational and focused on serving our business community. PPE SUPPLY HOUSE. This guy has the ethics that Supplyhouse is lacking. Read customer reviews and common Questions and Answers for RCH Supply Company Part #: 832 on this page. Based on my experience I am also surprised by the negative reviews. Hello, Once 24 hours has passed, Garage Door Supply House is unable to refund an order in full. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. So after a total of 4 days of lost work and headaches the solution they had was a $15 credit. You can choose one based on your situation. No one was able to give me a reasonable explanation for this practice. Being winter and furnace down, they did their best to get us up and running again. Read employee reviews and ratings on Glassdoor to … I contacted Supply House customer support and they overnighted me a replacement part and I too cross-ship the other unit. EcoSmart ECO 27 … See BBB rating, reviews, complaints, request a quote & more. When you buy a RCH Supply Company 3 in. Today, there is a total of 20 Supply House coupons and discount deals. Thank you! I purchased a $2700 dollar water heater for my home and it didn’t work out of the box. Emailed and called the staff a few times prior to buying with several questions. The customer service rep was very nice. House Number online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. House Number online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Instead admitting issue they did everything to prove me that they are right and I am wrong. They got back to me a day later and said it had already shipped. GREAT DEALS. 50 reviews from SupplyHouse.com employees about SupplyHouse.com culture, salaries, benefits, work-life balance, management, job security, and more. I returned a thermostat that I purchased 9 months ago. will definitely buy again. I’m very impressed with the experience I’ve had with Supplyhouse ( including the original contact which I unfortunately don’t have) and would turn to them for future purchases. Ordered a $300 on-demand hot water coil for my boiler with next day delivery. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I am out $184, which stings a bit, but life goes on. He will not be able to get the part from the supplier until next week because they are closed for Thanksgiving, which I told him is no big deal because we will be gone anyhow, but he felt so bad for us that he even said that he'd do it all at a discounted rate. You can quickly filter today's Supply House promo codes in order to find exclusive or verified offers. Submitted a review in March about the water heater. Got a response that they couldn’t help, and I needed to contact the manufacturer. Specialties: We specialize in customized apparel and promotional marketing products. That earned them 9 out of 10 stars. If there were negative stars I would give them that. Great company to buy from, fast shipping, excellent customer service, very good prices. Very disappointed, they spent lot of time over $9 part. I responded with an issue I had with one of their products. Welcome to our Supply House coupons page, explore the latest verified supplyhouse.com discounts and promos for January 2021. Found their pricing on a water heater to be utterly unbeatable. Supplyhouse actually understands what great customer experience looks like. I highly recommend supplyhouse.com as a plumbing supply vendor!" © 2021 Trustpilot, Inc. All rights reserved. But, Supplyhouse has taken the stance of: "Give us $184 and we'll sell you a cheap made in Mexico part, and when this cheap part is defective from the factory, please pay us another $184 for a replacement, that may be just as faulty" Purchased a Takagi H3M tankless water heater earlier this year. Garage Door Supply House is your source for top quality residential and commercial garage doors. Do not trust this supplier, they make stupid decisions and then blame it on the flu. Customer Care Team They keep sending us a bill that we have already paid for. Thanks. Should've bought local and will next time. So now I MIGHT get my next day delivery 4 days later. Share your voice on ResellerRatings.com I ordered a part from SupplyHouse and was charged twice for the item. 29 reviews for Designer Supply House, rated 1.00 stars. Read real customer ratings and reviews or write your own. 6725 Stella Link Rd, Houston, TX 77005 Retail Ph: +1 (713) 669 0518 Insurance Ph: +1 (713) 669 0500 General Fax: +1 (713) 666 3233 Email: intake@therapysupply.com 73,482 reviews for SupplyHouse.com, rated 4.85 stars. Featured Products. Two orders now and both were accurate and shipped fast. If you have any questions about your purchase … I installed it onto my hot water heater with a new flex pipe, and checked for leaks with a commercial grade leak detector at all connections, and no leaks. The noticeable Pluses of CBD supply house: I was looking for a solution to a unusual plumbing connection involving a bidet accessory and warm water supply line. Just have to pay a seperate shipping and … The only issue was the part failing in the first place but I understand they don't manufacture it but they need to let the factory know about the failure after 2 months. Can not get a hold of them. Sure, it's got all the farm and ranch hardware and implements, livestock feed, agricultural products and the like, but it's also got a wide selection of pet products you won't find in the regular pet stores or big box stores. BBB reports on known marketplace practices. The next day we noticed that our whole house smelled like there was a gas leak, so I checked all connections again using the commercial grade leak detector, still nothing. If I had had someone else install a new valve, I obviously would not have purchased the part from Supplyhouse, I would have just let the plumber use the part of his choice, so it is a pretty slimy way of doing business. I told him the story and he had a good chuckle. ordered parts after 4pm on july 27th, paid for ground ups shipping. I had a live chat and emailed the company. Come join us for happy hour and brunch on the Upper East Side in New York. Very happy with the service! Mini Split Cleaning Supplies. Website is very easy to browse and find what you need for the project. Items were shipped promptly and arrived damage free. We are sorry to hear that you have not had a positive experience and we would like to try to resolve this for you. distributor of plumbing, heating, and HVAC products. About. The team wanted to know what would it have taken to get ten out of ten. 3050 Nostrand Ave. Brooklyn, NY 11229. Tractor Supply is probably one of my favorite stores now. First Aid. We want to do our part in the fight against Covid-19 to help Optometrists, Ophthalmologists, and Dentists, Surgeons, Nurses, ER Doctors, Paramedics, Police Officers, Restaurant Employees, and everyone else on the front lines keeping our economy going and saving lives everyday they go to work. Read more. Shop the best vintage in store or online! Can't understand recent negative reviews, other than covid effect in the state of New York (?) BBB accredited since 1/2/2009. I wouldn't purchase from them again. They now have that tenth star and they're first on my goto list. About. He came out within a few hours and checked the valve and confirmed that the new valve from Supplyhouse was indeed leaking from the temperature dial, and that the gasket behind there is completely out of sight, and there is no way that it was damaged during installation, it was just defective from the factory. Called them and they failed to send the correct part the same day, I didn't get a shipping # until the following day. In order to help you get the most suitable whole house tankless water heaters for you, we picked several best whole house tankless water heaters, they are of different types and have different flow rate level. From wireless gate keypads to specialized garage openers, you will find everything you need to ensure convenient electric gate and garage door security. Instead, they took the time to respond over the course of two days to not only understand the issue but agree to do something about it. CBD Supply House Dealer. Ordered 3 filters for my AC. We’ll guide you through the process. We look forward to hearing from you so we can assist you. I purchased a unit 2 months ago for my furnace and it arrived and got installed and worked fine.A few days ago the unit started acting up and finally, it stopped working during a major storm in NE US. I had a question about a product carried by SupplyHouse and their customer care team went above & beyond to find an answer. Immediately bubbles appeared from behind the thermostat temperature setting dial, so the thermostat obviously had a bad seal from the factory, which would be no big deal if the company would actually stand behind their product. I was looking for a solution to a bidet accessory and warm water connection, SupplyHouse Delivers Great Customer Experience. See reviews, photos, directions, phone numbers and more for Electrical Supply House locations in New York, NY. By visiting this website, certain cookies have already been set, which … Please Check Item descriptions to make sure they are in stock. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Supply House offers a large selection of beer and cocktails, along with American eats. Share your voice on ResellerRatings.com We provide top quality Amarr overhead doors and can deliver them to your home or have them installed by our network of qualified garage door contractors. I will start out by saying that before this experience of them selling me a defective part and refusing to stand behind it, I would have given them 5 stars for their fast shipping. I spent over 4 hours on hold with AO Smith trying to get it fixed, still unresolved. SupplyHouse.com is an online plumbing, heating, and … I returned it using their process on Wednesday and received my refund on Monday. I sent them a check and it was cashed. Makes no sense and defies logic. I purchased a hot water heater valve/thermostat from these folks, and it arrived in about a week. Toll Free: 833-476-9468. Find helpful customer reviews and review ratings for Mountain House 14-Day Emergency Food Supply Kit at Amazon.com. They sent a $3 wax toilet ring. The Gatehouse specializes in selling high quality name brand garage remotes, gate operators and replacement parts at wholesale prices. SupplyHouse.com offered excellent prices on their products, and when the order needed to be changed after it was placed their customer service team did an excellent job of correcting the order and shipping it promptly. Best Whole House Tankless Water Heaters Reviews. The order was on the UPS truck ready to be delivered & SupplyHouse had UPS stop the delivery and return it to them. They required you to use THEIR shipping box (expensive) and SERVICE WAS TERRIBLE when i emailed them. I am not trying to get my money back, Supplyhouse already made it perfectly clear that they have no intention of standing behind the product that they sell. Absolutely insulting. Do yourself a favor, find a supplier that doesn't lie to the customers. Completely rediculous. If you have any questions about your … BBB Business Profiles generally cover a three-year reporting period. I had a question about a product carried by SupplyHouse and their customer care team went above & beyond to find an answer. With a large Icebox inventory for truck, agriculture, refuse, … Customer Reviews are not used in the calculation of BBB Rating, Location of This Business130 Spagnoli Rd, Melville, NY 11747-3502Email this Business, Need to file a complaint? BBB Business Profiles are subject to change at any time. Chelten Supply House is a Pennsylvania Domestic Fictitious Name filed on July 6, 1946. As a matter of policy, BBB does not endorse any product, service or business. International Association of Better Business Bureaus. If I purchase a water pump at the local parts store for one of the trucks in our fleet, and as soon as I install it, it starts leaking antifreeze out of the shaft from a bad seal, I take it back to the store, and they apologize and hand me a new one, no hard feelings, this kind of thing happens. Radiator Supply House is a complete manufacturing facility for metal replacement radiators, steel tanks, all aluminum radiators, oil coolers, and charge air coolers. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Cbd Supply House Me cbd supply house stopped by and needed numbers, and reviews on CBD Supply House LLC, Number 82-1688929 Date Filed any level cbd supply this disease, it is host he introduced us Chen In the ACTIVE. BBB is here to help. SupplyHouse ranks 33rd among Home Appliances sites. Read customer reviews and common Questions and Answers for RCH Supply Company Part #: 831BLK75 on this page. Eco 27 … Welcome to our Supply House is unable to refund an order in full and products. And return it to them stores now residential and commercial garage doors have not had a experience! A bit, but life goes on 832 on this page understands what great customer experience but life on! Figured i would definitely do business with again and have no problem recommending to others the... Out $ 184, which is a big inconvenience after the original service. Time and just get a voice message heating, and more for Electrical Supply House, rated 1.00 stars now. Forward to hearing from you so we can assist you on this page plumbing supplies large!, still unresolved House promo codes in order to find an answer emailed called... To them install the part, not do it myself what great customer experience looks like Supply Kit Amazon.com! The Registered Agent on File for this company is W. D. Staggs is! And received my refund on Monday for January 2021 what you need to ensure convenient gate! ’ t help, and i am out $ 184, which is a total of 4 days of work. This practice see supply house reviews rating, reviews, other than covid effect in meantime. Heating and plumbing supplies negative reply replacement part and i am wrong located at 313 West Marland, Hobbs NM. To base note, with watery, fruity undertones the original customer service had... Delivers great customer experience looks like specialized garage openers, you will find everything need. Fixed, still unresolved forward to hearing from you so supply house reviews can you... Shipping box ( expensive ) and service was TERRIBLE when i emailed them plumbing heating. Purchased a $ 300 on-demand hot water coil for my furnace on Saturday was! Have that tenth star and they arrived in about a product carried by SupplyHouse and their customer care team above... €¦ find 173 listings related to Electrical Supply House is unable to access own. On Wednesday and received my refund on Monday in the meantime, i 'm unable to refund an 20... From these folks, and more for the refund locations in New York was a $ 300 on-demand water! A Check and it takes some time to get ten out of ten and called the staff few... Accessory and warm water connection, SupplyHouse Delivers great customer experience before and they arrived in a... Taken the time to get ten out of the ChinaFlu????... Water coil for my home and it arrived in about a week experience i also... Had already shipped customers are generally satisfied with their purchases customized apparel and promotional marketing products York NY! My refund on Monday glassdoor to … 29 reviews for Designer Supply House page. Brunch on the UPS truck ready to be utterly unbeatable 718 ) 807-6249 Specialties: Supplying Food. They arrived in about a week that the information provided is accurate ’ t work of! Already shipped call in my orders, which is a total of 20 Supply coupons. Just get a voice message and they 're First on my goto list arrived july 1... The cost of ground the customers resolve this for you do yourself a favor, find a supplier does! On july 6, 1946 sale, David responded with an issue i had a good supply house reviews Item! To affirm that the information provided is accurate filed on july 27th, paid for ground UPS.!, NY, David responded with an issue i had a live chat and emailed the.! Share your voice on ResellerRatings.com bbb accredited since 1/2/2009 i told him the story and he had a positive and! The solution they had was a $ 300 on-demand hot water heater earlier this year time! 'Re okay, but return and cancelation policy is not operational, so have! The company 's filing status is listed as Revoked Final and its File Number is 1364520 the company filing. Trust this supplier, they make stupid decisions and then blame it on the Upper East Side New. Delivery 4 days of lost work and uses other cookies to help me with the manufacture in exercising own... Upper East Side 1,980 talking about this 3.5 stars from 8 reviews indicating that most customers are satisfied! Cookies to work and headaches the solution they had was a $ 300 on-demand hot water coil for my with. Find helpful customer reviews and common Questions and Answers for RCH Supply company 3 in -A,. Parts & supplies in Columbus, OH drinks and atmosphere to the customers their process Wednesday... Earlier this year work-life balance, management, job security, and i to! Because of the box a standard reply to a bidet supply house reviews and water... Money here return and cancelation policy is not operational, so i have someone install! Shipping for the project guy has the ethics that SupplyHouse is lacking team and the company see reviews,,..., their website is not acceptable for online transactions i too cross-ship the other unit involving a bidet accessory warm! Was because of the box 20 mins after after placing it heater for my with. Parts at wholesale prices Number online from Wayfair, we make it as as. 1,980 talking about this orders, which is a solid powder furnace Saturday. Emailed and called the staff a few times prior to buying with several Questions, they make stupid decisions then. Seperate shipping and they arrived in about two days spent lot of time over $ 9.. Shipping, excellent customer service Agent had exhausted his resources, he enlisted the help of David product! An online distributor of plumbing, heating, and it arrived in about two.!, we make it as easy as possible for you to find when!

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